Preauthorized Holds


Did you know? Certain locations that include a tip may add a tolerance amount of up to 20%.

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Card FAQs


Looking for more information about your card? Read our Frequently Asked Questions.

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Cardholder Support


Live Bilingual customer service agents are available M–F 9AM to 9PM ET at 1‑800‑624‑6171.

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Download the Windsor Crossing TruBalance App

View card balance and transaction history, or lock your card on the go.

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